- SearchELIROS LADIES DATEMODELLO UNOFANCY BRICK WATCH WINDERFANCY BRICK WATCH WINDER WHITEFANCY BRICK WATCH WINDER BLUEFANCY BRICK WATCH WINDER GREENFANCY BRICK WATCH WINDER ORANGEFANCY BRICK WATCH WINDER CARBON PRINTFANCY BRICK WATCH WINDER LEATHER OPTIC BLACKAIKON LADIESELIROS MEN DATEFIABA LADIESMODELLO DUEGALET TRAVELLER ASIA MAP ENAMEL DIALCARRERA HEUER 01 ASTON MARTINCLASSIC INDEX AUTOAIKON CHRONOGRAPHPONTOS S DIVER 600MPONTOS DAY DATEPONTOS RESERVE DE MARCHEPONTOS CHRONOGRAPHLES CLASSIQUES LADIES AUTOMATIQUE DATELES CLASSIQUES MEN AUTOMATIQUE DATELES CLASSIQUES MEN CHRONOGRAPHLES CLASSIQUES MOONPHASEHOROLOGICAL SMART WATCHCLASSIC INDEX AUTOAIKON BRONZETAG HEUER FORMULA 1TAG HEUER FORMULA 1TAG HEUER AQUARACERTAG HEUER CARRERAFORMULA 1 ASTON MARTIN RACINGVANGUARD BRONZEVANGUARD YACHTINGVANGUARD CAMOUFLAGEVANGUARDAIKON AUTOMATICAIKON AUTOMATIC CHRONOGRAPHCARRERA HEUER 02TLADIES AUTOMATIC DOUBLE HEART BEATVanguard Ergal RacingTAG HEUER MONACOTAG HEUER HERITAGETAG HEUER HERITAGE MONZA EDITIONAIKON AUTOMATIC BRONZEANIMAL INSTINCT - ARTGERMContemporaines + Green FairyVanguard MykonosContemporaines + OnyxContemporaines + Dark Blue Aventurine GlassMétiers d'Art Tanzaite Blue/SilverMétiers d'Art OnyxEssentiellesMétiers d'Art Blue Aventurine GlassKurono 'Eggshell' WhiteFANCY BRICK WATCH WINDER YELLOWFANCY BRICK WATCH WINDER CAMOUFLAGERECORD COLLECTIONCLASSICS ART DÉCOPATRIA ADMIRAL BLUEPATRIASKY AUTOMATICGRAND FLIEGER CLASSICM2 SEVEN SEASM2 CHRONOGRAPHSAXON ONE MSAXON ONE CHRONOGRAPH RACING REDSLIMLINE LADIES MOONPHASECLASSICS INDEX AUTOMATICCLASSICS HEART BEAT AUTOMATICSLIMLINE HEART BEAT AUTOMATICCLASSIC HYBRID MANUFACTUREFLYBACK CHRONOGRAPH MANUFACTUREMBII WHITE WITH GREEN BARRELMBII WHITE WITH ANTHRACITE BARRELBREMONT JAGUAR MK-IIIMBII WHITE WITH BLUE BARRELSUPERMARINE S300 BLUESUPERMARINE S301 BLACKNORTON V4AIRCO MACH 1 BLACKALT1-P2 CREAMCLASSIC WORLDTIMER MANUFACTURE [PRE-ORDER]SLIMLINE MOONPHASE MANUFACTURESLIMLINE MANUFACTUREAIKON AUTOMATIC SKELETONMASTERPIECE SKELETONMASTERPIECE GRAVITYVANGUARD CAMOUFLAGE CHRONOGRAPHPONTOS DECENTRIQUE GMTThe HAMILTON x SCHOTT NYC KHAKI PILOT WATCH [PRE-ORDER]CONQUEST V.H.P.CONQUEST V.H.P. GMTEL1094PVP014111EL1094PVP011501EL1094PVP011111U1-DFBWS-FG IRON GRAYFBWS-FWFBWS-FBFBWS-FGFBWS-FOFBWS-FFBWS-F L BKEL1094SD5021101EL1094SS0011101AI1004SS0021701EL1094SS0013111EL1094SS0014101EL1094SS0021101EL1094SS0024101EL1118PVP011121EL1118SS0011101EL1118SS0011131FA1003PVP131501EL1118SS0023111EL1118SS0024102U1-DNU1-DZU1-DZNU1-DWNU2-BU2-BNLCF012.R5.GRE11.2FA1003PVP231701CAR2A1AB.FT6163FA1003SD5021701FA1003SS0021101FA1003SS0021701FA1004PVP131501FA1004PVP231701FA1004SD5021701FA1004SS0021101FA1004SS0021701AI1004PVY131711AI1004SD5021701AI1004SS0021301AI1004SS0023301FC-303MPWN1B6BAI1018SS0014301AI1018SS0024301AI1018SS0021301AI1018SS0021311AI1018SS0023301PT6248PVB013321PT6358PS1011301PT6358SS0011301PT6358SS0013301PT6358SS0013311PT6358SS0013312PT6358SS0014301PT6358SS0021301PT6358SS0023301PT6358SS0023311PT6358SS0024301PT6368SS0011301PT6368SS0013301PT6368SS0021301PT6368SS0023301PT6388SS0011301PT6388SS0013311PT6388SS0014301PT6388SS0021301PT6388SS0023311PT6388SS0024301LC6026SS0011561LC6026SS0021561LC6098SS0011301LC6098SS0011311LC6098SS0021301LC6098SS0021311LC6158SS0011301LC6158SS0013301LC6158SS0021301LC6158SS0023301LC6168SS0011221LC6168SS0021221FC-285B5B6FC-285V5B4FC-285S5B6FC-285S5B6BFC-285N5B4FC-303MPWN1B3BAI1028BRZ017201CAZ1010.BA0842CAZ1010.FT8024CAZ1011.BA0843CAZ1014.BA0842CAZ1014.FC8196CAZ2012.BA0970CAZ2015.BA0876WAZ1010.BA0842WAZ1110.BA0875WAZ1110.FT8023WAZ1111.BA0875WAZ1121.BB0879WAZ2011.BA0842WAZ2011.BA0843WAZ2012.BA0842WAZ2013.BA0842WAZ2014.BA0842CAY1111.BA0927CAY111A.BA0927CAY111B.BA0927CAY2110.BA0927CAY2112.BA0927WAY101A.BA0746WAY101C.BA0746WAY1110.BA0928WAY1111.BA0928WAY1112.BA0928WAY111A.BA0928WAY111C.BA0928WAY111Z.BA0928WAY1120.BB0930WAY2010.BA0927WAY2012.BA0927WAY2013.BA0927WAY201A.BA0927WAY201B.BA0927WAY201F.BA0927WAY2110.BA0928WBD2112.BA0928WAY211A.BA0928WAY211C.BA0928WAY131A.BA0913WAY131B.BA0914WAY131C.BA0913WAY131D.BA0914WAY131H.BA0914WAY131G.BA0913WAY131K.BA0748WAY131L.BA0748WAY131M.BA0748WAY131N.BA0748WAY131P.BA0748WAY131S.BA0748WAY1390.BH0716WAY1391.BH0717WBD1310.BA0740WBD1311.BA0740WBD1312.BA0740WBD1313.BA0740WBD1314.BA0740WBD1410.BA0741WBD1411.BA0741WBD1412.BA0741WBD1413.BA0741WBD1414.BA0741WBD1415.BA0741CAR2A1Z.FT6044CAR2A1W.BA0703CAR201T.BA0766CAR201V.BA0766CAR201V.FT6046CAR2A91.FT6071CAZ101P.FC8245CV2A84.FC6394WAR201A.BA0723WAR201C.BA0723WAR201D.BA0723WAR201E.BA0723WAR1112.BA0601WAR1112.FC6391WAR2410.BA0776WAR2411.BA0776WAR2413.BA0776WAR2414.BA0776WBG1310.BA0758WBG1310.FT6115WBG1311.BA0758WBG1311.FT6116V 45 SC DT CIR BR BZV 45 SC DT CIR BRU BR BZV 45 SC DT CIR CREME BR BZV45 CC DT YACHTING ACV45 SC DT YACHTING ACV 45 SC DT CAMO NR TT (Green)V 45 SC DT CAMO TT (Blue)V 45 SC DT ACV 45 SC DT BR 5N TT GRIV 45 SC DT BR NR 5N TTV 45 SC DT BR NR TTV 45 SC DT BR 5N TT NRAI6008SS0011301AI6008SS0013301AI6008SS0014301AI6008SS0021301AI6008SS0023301AI6008SS0024301AI6038SS0013301AI6038SS0024301AI6038SS0021311AI1018PVB013331AI1018PVB013341CAR5A8M.FT6166AI1028BRZ014201FC-310BRGDHB3B6V 45 SC DT LTD AC ERU1-ENFC-310NDHB3B4U1-EMNU1-EMU1-EAI1018SS0014311CAR201M.FT6156CAW211P.FC6356CAW211R.FC6401CBE2110.BA0687CBE2110.FC8226CR2080.FC6375CV201AP.FC6429CV201AR.BA0715AI6008BRZ014201MANUAL WINDING1110.EU.FVV 45 SC DT LTD AC BLC1110.OX1110.AV.BN1110.MA.EU.BT.AG1110.MA.OX.NR1100.081110.MA.AV.BN.NRAI6038SS0011331FBWS-FYFBWS-F CAMOWBD2110.BA0928L2.321.4.11.6L2.821.4.11.6L2.321.0.87.6L2.321.5.11.7L2.821.5.11.7L2.321.4.57.2FC-200MPN2V6BL2.821.4.57.2V 45 SC DT CAMO TT (Grey)L2.320.8.92.26610-016610-026610-036105-226105-246105-266105-306102-036102-066151-026151-046450-036121-036420-07FC-200MPW2V6BFC-200MPW2V2BFC-206MPWD1S2BFC-206MPWD1S6FC-206MPWD1SD6BFC-303B5B6FC-303BN5B6BFC-303MS5B6FC-303MV5B4FC-310MS5B6FC-312G4S4FC-312N4S6FC-315M4P5FC-315M4P6FC-750MC4H4FC-760DG4H6FC-200RMPN2V2BFC-206ND1S2BMBIIWHGNMBIIWHANBJIIIBKMBIIWHBLKuronoS300BLS301BKBRNORTONV4RRAIRCOMACHIALT1P2CRFC-718DGWM4H6FC-718DGWM4H4FC-705S4S6BFC-750DG4H6FC-750MCN4H6FC-760DG4H4FC-710S4S6FC-710V4S4AI6028SS0010301MP7128SS001300MP6118PVB013321AI6006SS0024501AI6008SS0013311AI6008SS0023311V 45 SC DT CAMO NR TT (Brown)V 45 CC DT CAMO TT (Grey)V 45 CC DT CAMO TT (Blue)V 45 CC DT CAMO NR TT (Green)V 45 CC DT CAMO NR TT (Brown)FC-285B5B6BFC-285LGS5B4FC-285NS5B6PT6108TT0313921H64735561L2.321.4.76.2L2.820.8.92.2L2.821.4.76.2L2.821.4.96.4L2.821.5.11.2L3.316.4.87.6L3.316.4.88.6L3.316.4.87.9L3.716.4.66.6L3.716.4.76.6L3.716.4.96.6L3.717.4.56.9L3.718.4.56.6L3.718.4.76.6L3.719.4.56.6L3.719.4.56.9L3.719.4.76.6L3.719.4.76.9L3.728.2.96.9BoxyFrederique ConstantMaurice LacroixUnimaticTAG HeuerFranck MullerLaurent FerrierArmin StromLundis BleusLonginesHajime AsaokaTutimaBremontHamilton
Frequently Asked Questions
Payment
What payment methods do you accept?
We accept payment via Visa, Mastercard, and China Union Pay cards and PayPal.
Instalment payment plans are also available with minimum purchase SGD 500 in a single order, over a period from 6 to 36 months for selected banks in Singapore.
Issuer | Instalment Payment Plan | Terms & Conditions |
UOB | 6, 12, 24 or 36 months | Click Here |
*Valid for Singapore issued Visa or Mastercard credit cards only.
Are my payment details secured?
How will I know if my order is successful?
What currencies do you accept?
Orders
How do I place an order?
To place an order simply:
- Sign-in or create an account
- Shop for the items you are interested in by brands, categories and price
- Add the items to your shopping cart
- Proceed to checkout
- Enter your billing and shipping address
- Select payment method
- Review and confirm your order
- Make your payment
Do I need to sign-up for an account I can to place an order?
How do I know if my order has been received?
Can I cancel my order?
Can I change my order?
How do I track my order?
How do I view my order information and history?
Taxes & Duties
How much duties and taxes do I have to pay?
For local delivery within Singapore, you will be charged a Goods and Services Tax (GST) at the prevailing rate i.e. 7% GST which is calculated based on the item price less discounts.
For international delivery, taxes and duties are calculated according to your shipping destination. Duties are calculated after discounts. Taxes are calculated based on item price, less discounts, plus duties. For countries on a Delivery Duty Paid (DDP) basis, taxes and duties calculated at checkout will be the final amount collected.
As we deliver on a DDU basis, all relevant import duties, customs and sales taxes levied by the destination country shall be borne by you. You shall pay all relevant duties and taxes to ensure that the parcel is released by the customs upon arrival at the destination country. You will be notified by FedEx on the duties and taxes payable and you shall pay FedEx directly during collection of the parcel.
List of countries that we deliver to is as follow:
Delivery Duty Unpaid (DDU) basis
Australia
Brunei
Canada
China
Hong Kong
Japan
Macau
Malaysia
New Zealand
Philippines
South Korea
Switzerland
Thailand
Taiwan
United Kingdom
United States of America
Shipping & Delivery
Where do you ship to?
We ship to the following countries:
Delivery Duty Unpaid (DDU) basis
Australia
Brunei
Canada
China
Hong Kong
Japan
Macau
Malaysia
New Zealand
Philippines
South Korea
Switzerland
Thailand
Taiwan
United Kingdom
United States of America
We regret to inform you that we do not deliver to countries not included in the above list.
Please note that delivery may be restricted on a product-basis at Sincere’s discretion due to trading agreements with our partners. We thank you for your understanding on this.
How long will my items take to arrive?
How much are the shipping rates?
Do you ship to multiple addresses?
Do you ship to Post Office (P.O.) box or freight forwarding addresses?
Returns & Refunds
Can I request for a return?
It is important to us that you are completely satisfied with your purchase. We allow returns on the following circumstances:
- Damaged/defective product(s) upon receipt; or
- Incorrect product(s) received.
We regret to inform you that we do not accept returns if:
- Damage of the product is due to improper use or handling by recipient;
- Return Merchandise Authorisation (RMA) is not requested within ten (10) calendar days of delivery;
- Damage of the product is due to subjecting it to unusual or unadvisable physical, environmental or electrical stress; or
- Product has been modified without our authorisation.
How do I return my purchase?
When and how will I receive my refund?
Warranty & Servicing
Do my purchases come with product warranty?
Products sold come with international manufacturer’s warranty.
Can I buy extended warranty for my purchase?
What does manufacturer’s warranty cover?
Do you provide After Sales services?
How can I get my product, which is still under manufacturer’s warranty repaired?
Product Care
What are some general points that I should note when taking care of my product?
In general, standard time frame for repairs and services is an average of 6 months.
We recommend:
- Sending your mechanical watch to an authorized service centre for servicing at least every three years; and
- Sending your watch to an authorized service centre for battery replacement at least every 12 to 15 months.
Promotions
What are the current promotions?
Welcome Promotion
Enjoy 10% off your first purchase at sincerewatch.com. To receive the promo code, kindly subscribe to our newsletter here.
The promo code is valid for one-time use per account only and cannot be used in conjunction with any rother promotion, voucher, coupon, code or offer, unless otherwise stated. Other exclusions may apply.
*Terms & Conditions: For all of the above, promotions are not exchangeable for cash, voucher or in any other form. Promotions are valid at sincerewatch.com only unless otherwise stated. No adjustment is allowed on previous purchases. No cancellation or changes to an order once order has been placed. Sincerewatch.com reserves the rights to modify or terminate the promotion if, in any way, it becomes technically compromised. All terms and conditions are subjected to change without prior notice. In the event of a dispute, Sincerewatch.com’s decision is final.
Can I use more than one promo code on my order?
What should I do if the promo code is not working?
What are the Terms and Conditions for promotions?
Can I enjoy the promotions in the retail stores?